In order to most quickly meet your support needs, we recommend the following approach:

• 1. Review our top technical FAQs. Many of our support questions can be found in this list of common technical problems
• 2. Contact us via e-mail. If your problem remains unsolved after reading our FAQs, click here to contact us directly.
• Contact Us: The Minosa phone number is (562) 841-8379.

Minosa is designed to be easy to use. If you have problems using Minosa, please contact us.

E-mail Support
Please e-mail your support request to meh@hullinformation.com.

Questions or requests will be answered as quickly as possible at no charge. The written description of your problem helps us clarify the problem and prepare an answer more effectively. If the problem can not be resolved via e-mail, a representative from Minosa will contact you promptly for further assistance.

Telephone Support
For answers to your urgent technical or application questions, Minosa’s trained staff is available from 9:00 a.m. to 5:00 p.m., Pacific Time, Monday-Friday, excluding holidays by calling 1-562-841-8379. After hours telephone support is available for emergency situations. These services are offered at no charge for the six months following delivery of Minosa. Extended support contracts are available through Minosa’s Support Department.

On-site Support
Minosa arrives ready to use. For an additional charge, representatives from Minosa can come to your site to set up the equipment for you. For additional security, Minosa can provide on-site maintenance. This service is also available at an additional annual charge and will be quoted at time of order.

Terms and conditions of the support policy are subject to change without notification.